Looking to buy a new phone system or replace your outdated business phone system? Don't overlook the potential of hosted PBX services as a reasonable phone system alternative. For small, fast-growing, and/or highly-distributed businesses, hosted PBX services can in fact be the most cost-effective way to get a full suite of modern phone system features.

With a hosted PBX service, there is no need for the typical customer premise equipment (CPE) – dedicated telephone hardware that sits in your office – needed with traditional PBX systems. Instead, your incoming calls are routed to telephone hardware at the provider's data center. When the system determines where to transfer the call, it swiftly forwards the call to the appropriate extension at your office.

Hosted PBX services can go by many names. Some providers refer to their products as application service provider (ASP) or software as a service (SaaS) solutions, while others use the term virtual PBX. The main idea is the same: the software and the hardware are run in the provider's data center and deliver their functionality through the Internet.

Whatever terminology you prefer, this BuyerZone Hosted PBX Buyer's Guide will help you understand the pros and cons of a hosted PBX, what features you should expect, how to compare different offerings and providers, and what you can expect to pay.

Once you know all the facts, we can connect you to hosted PBX providers who will compete for your business.